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Nanyuki Sports Club is looking for a detail-oriented Data Entry professional to manage patient information and support billing processes. The role involves data verification, document organization, and effective communication with team members to ensure accurate and timely service delivery. Ideal candidates will possess strong customer service skills and relevant experience.
Position Summary
This positionwill report to the Data Entry Lead. This position will have a level of processingresponsibility along with some variety as the needs of the department changeand grow.
Job Description/Duties
· Enter patientinformation into billing system(s): Input patient details such as personalinformation, insurance data, and service details into the relevant systems toensure accurate billing.
· Organize documents andfiles:Sorting, categorizing, and storing digital documents to ensure they are easilyaccessible and properly filed for future reference
· Verify insuranceeligibility and perform Same/Similar checks: Confirm that thepatient’s insurance coverage is valid and that the necessary conditions forreimbursement are met, such as verifying whether the equipment or servicesrequested have been previously provided.
· Assemble and preparetransfer of documents: Organize and prepare necessary paperwork for transfersbetween departments or to insurance companies.
· Dispatch orders: Send out orders forservices, equipment, or supplies that are part of the customer’s workflow
· Create and send CMNs(Certificates of Medical Necessity): Prepare and submit CMNs, which arerequired for insurance reimbursement, ensuring the medical necessity of atreatment or equipment is documented.
· Batch and submitcompleted orders: Upon receiving orders from customers, organize them intobatches and forward them to the appropriate team within Medbill for furtherprocessing or directly submit the claims to the insurance provider in anaccurate and timely manner.
· Prioritize end-of-monthwork:During month-end closing, prioritize work to ensure all tasks are completedwithin deadlines.
· Communicate what isbeing worked with the team: Maintain open communication with the team toprovide updates on progress, share challenges, and make sure everyone isaligned on tasks.
Education and Experience
· Minimum Diploma or higher education and/or experience.
· 1 yearcustomer service or accounting/billing experience.
· Proficientin relevant computer software: Word, Excel, Outlook, etc.
· Knowledgeof basic office equipment and procedures.
Key Competencies
· Attentionto detail and accuracy.
· Goodverbal and written communication skills.
· Criticalthinking (problem analysis and problem-solving skills).
· Teamplayer and excellent customer service skills.