Remote Data Entry & Typist Support Coordinator ( Part-Time | Full-Time)
Cewit
United States
Remote
USD 10,000 - 60,000
Full time
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Job summary
Cewit is seeking a Remote Data Entry & Typist Support Coordinator to manage data input and transcription tasks, acting as a liaison between clients and the data teams. This hybrid role offers flexible scheduling and requires strong interpersonal skills, multitasking abilities, and experience in data entry and client coordination.
Benefits
Competitive compensation
Quarterly client satisfaction bonuses
Paid Time Off (PTO)
Monthly wellness stipend
Annual learning budget
Weekly virtual chats
Qualifications
- 2+ years of combined data entry and transcription experience.
- Strong interpersonal skills for client briefings.
- Dependable home office setup with robust internet.
Responsibilities
- Enter transactional data and transcribe client audio documents.
- Conduct briefing sessions with new clients.
- Assign tasks to data entry and typing teams.
Skills
Client relations
Multitasking
Prioritization
Written communication
Education
Associate degree or higher
Certifications in Office Technology
Tools
Spreadsheet software
CRM platforms
Audio editing tools
About the Role
This unique hybrid position blends high-volume data entry with precision typing and client support coordination. As our Remote Data Entry & Typist Support Coordinator, you'll juggle numeric data input and transcription projects, serving as the primary liaison between clients and our data/typing teams. Flexible parttime (25-30 hours/week) or fulltime (35-40 hours/week), with entirely self-scheduled hours to match your peak performance times.
Key Responsibilities
- Dual Data Processing: Enter transactional data (orders, shipping logs) and transcribe client audio into finalized documents, maintaining separate accuracy KPIs for each function.
- Client Intake & Briefing: Host short video or chat-based briefing sessions with new clients to gather project requirements, deadlines, and style preferences.
- Project Coordination: Assign tasks to specialized data entry and typist teams, monitor progress via our project management suite (Jira, Monday.com), and ensure on-time delivery.
- Quality Checks: Perform second-tier reviews on both numeric datasets and transcribed documents, applying checklists to guarantee 99%+ accuracy.
- Reporting & Feedback: Generate weekly status reports for clients, highlight deliverables, and implement client feedback loops to refine processes.
- Training & Documentation: Develop process guides, create tutorial videos, and lead quarterly Skill Sharpen webinars for the operations team.
Qualifications
Why You'll Love This Job
- Hybrid Expertise: Build a versatile portfolio spanning quantitative data and qualitative transcription ideal for future managerial roles.
- Client-Facing Exposure: Develop your client relations skills by serving as the face of our support operations.
- Autonomy & Flexibility: Manage your own schedule and workload, with the freedom to innovate process improvements.
- Team Collaboration: Partner closely with colleagues across data science, customer success, and IT to deliver seamless service.
- Career Roadmap: Clear pathways into roles like Operations Lead, Client Success Manager, or Data Services Specialist.
Benefits & Perks
- Competitive Compensation: $18-$24 per hour for entry-level; $24-$30 per hour for midlevel, based on experience and scope.
- Incentive Programs: Quarterly client satisfaction bonuses up to 8% of base earnings.
- Paid Time Off: Up to 12 days of PTO in your first year plus 8 paid holidays; additional PTO for tenure milestones.
- Wellness & Development: $100 monthly stipend for wellness, plus $500 annual learning budget for courses or certifications.
- Culture & Connection: Weekly virtual Watercooler Chats, monthly cross-team challenges, and an annual all-hands retreat (travel included for full-time).
If you're organized, client-centric, and enjoy shifting between data and transcription tasks, we want to hear from you! Please submit your resume along with a brief overview of a past project where you juggled multiple data and typing responsibilities successfully.
Package Details