Front End Operations Manager - Customer Service Leader

Food Lion; Surfside Beach (SC); On-site; USD 42,000 - 55,000; Full time

Job summary

Food Lion in Surfside Beach, SC seeks a Front End Supervisor to support store operations and drive sales. You will manage Service Center, Self-Checkout, and To-Go, hire and develop associates, and lead a team to deliver fast, friendly service while maintaining brand standards.

The role requires strong leadership, customer service, and operational knowledge to help achieve budgeted results and maintain a positive shopping experience for customers.

Qualifications

• High school diploma or equivalent preferred.
• Ability to lead and manage a team.
• Strong understanding of store operations and merchandising.
• Excellent interpersonal, organizational, communication and customer service skills.
• Must meet minimum age requirements and complete required Food Safety training or obtain accreditation within 90 days.

Responsibilities

• Manage Front End operations including Service Center, Self-Checkout and To-Go.
• Hire, train, and develop associates to meet department needs.
• Lead and motivate staff to provide exceptional customer service.
• Control store expenses and ensure inventory accuracy.
• Ensure safety, sanitation, and Food Lion policies are followed.

Skills

Leadership

Customer service

Communication

Team management

Problem solving

Education

High school diploma or equivalent

Tools

POS systems

Job description

Food Lion in Surfside Beach, SC seeks a Front End Supervisor to support store operations and drive sales. You will manage Service Center, Self-Checkout, and To-Go, hire and develop associates, and lead a team to deliver fast, friendly service while maintaining brand standards.

The role requires strong leadership, customer service, and operational knowledge to help achieve budgeted results and maintain a positive shopping experience for customers.