Front-End Operations Leader

Times Supermarkets; Waimanalo (HI); On-site; USD 60,000 - 80,000; Full time

Job summary

Times Supermarkets in Hawaii seeks a Front End Manager to oversee all aspects of the front-end operation, supervise staff, ensure efficient service, and promote exceptional customer experiences. You will manage schedules, enforce policies, handle invoices and reports, and lead the front-end team with a focus on accuracy, loss prevention, and compliance with all regulations.

Responsibilities include supervising discipline, training, price changes, and daily cash handling while maintaining a

Qualifications

• Front-end manager role requires experience in customer service and supervision.
• Must have high school diploma or GED; must be at least 21.
• Food handling license and First Aid/ CPR/ AED certification required.

Responsibilities

• Promotes and maintains proper and efficient service of customers.
• Responsible for supervising and recommending disciplinary action for associates in department.
• Responsible for work schedules, assigning work, training, enforcing Company policies and SOPs, productivity and communication with associates.
• Responsible for the processing of invoices, department reports, employee appraisals, inventory and supply ordering.
• Supervise the Front-End management team and delegates responsibilities as necessary.
• Ensure that the stores activities comply with the rules/regulations of the various governmental and regulatory agencies.
• Address and review all controllable expenses in the Front-End.
• Provides extensive customer service, answers questions, responds to complaints, processes money orders (Western Union) and cleaner rentals, sells stamps and bus passes, gives out rain checks if necessary.
• Responsible for handling large sums of money safely.
• Perform outs and drops from cashier tills and able to clear register locks, such as voids.
• Register accuracy, knows/ carries out proper register procedures, price integrity.
• Take appropriate loss prevention measures.
• Oversees and implements price changes.
• Perform other related duties as needed as assigned by manager.

Skills

Customer service

Cash handling

Supervision

Disciplinary action

Communication

Education

High school diploma or GED

Food handling license

First Aid/ CPR/ AED Certification

Job description

Times Supermarkets in Hawaii seeks a Front End Manager to oversee all aspects of the front-end operation, supervise staff, ensure efficient service, and promote exceptional customer experiences. You will manage schedules, enforce policies, handle invoices and reports, and lead the front-end team with a focus on accuracy, loss prevention, and compliance with all regulations.

Responsibilities include supervising discipline, training, price changes, and daily cash handling while maintaining a