Front End Operations Leader

Food Lion; Mint Hill (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Food Lion is seeking a Front End Supervisor in Mint Hill, NC to lead front-end operations and drive exceptional customer service. You will oversee Service Center, Self-Checkout, and Food Lion To-Go initiatives, while training and guiding associates to meet department goals and standards.

The role emphasizes leadership, coaching, and accountability to improve efficiency, shrink control, and adherence to safety and company policies. A strong retail background supports success in this position.

Qualifications

• Proven ability to lead and motivate a team in a retail setting.
• Strong customer service focus with the ability to resolve issues promptly.
• Excellent verbal and written communication; able to train and coach staff.
• Knowledge of store operations, merchandising, scheduling and cost controls.

Responsibilities

• Manage Front End operations including Service Center, Self-Checkout and To-Go where applicable.
• Hire, train and develop associates to meet department needs.
• Supervise performance and conduct timely reviews for direct reports.

Skills

Team leadership

Customer service

Communication skills

Store operations knowledge

Problem solving

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Front End Supervisor in Mint Hill, NC to lead front-end operations and drive exceptional customer service. You will oversee Service Center, Self-Checkout, and Food Lion To-Go initiatives, while training and guiding associates to meet department goals and standards.

The role emphasizes leadership, coaching, and accountability to improve efficiency, shrink control, and adherence to safety and company policies. A strong retail background supports success in this position.