Front End Operations Leader

Price Chopper; City of Albany, Northern (NY, KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Price Chopper in Albany, NY seeks an experienced Front End Supervisor to oversee the Front End, Office, and Customer Service areas, ensuring friendly, efficient service and compliance with policies. The role includes training, scheduling, budgeting duties, and driving department financial goals.

Ideal candidates will have 3+ years of related experience, strong organizational and communication skills, and the ability to lead teams while maintaining safe, clean, and well‑organized work areas

Qualifications

• Must be at least 18 years of age.
• Strong organizational skills and ability to multi-task.
• Satisfactory Performance Reviews.
• Strong communication skills.
• Basic Literacy and Basic Computer Skills.

Responsibilities

• Deliver fast, friendly, and efficient customer service at all times.
• Train, schedule, and supervise Front End, Office, Customer Service, and Bottle associates.
• Meet or exceed financial goals for Front End, Office, and Bottle departments.
• Enforce company policies, dress code, and system procedures (FDS, X-CPS).
• Monitor cash and asset controls.
• Develop Front End and Office Supervisors for job knowledge and bench strength.
• Provide a safe environment for customers and associates.
• Maintain cleanliness and compliance with sanitation standards in all areas.
• Manage supply orders and inventory controls.
• Communicate and implement company programs.

Skills

Organizational skills

Communication skills

Multi-tasking

Supervisory experience

Basic computer skills

Customer service excellence

Education

High School Degree or equivalent

Tools

Computer applications

Mainframe

Registers

Banking equipment

Job description

Price Chopper in Albany, NY seeks an experienced Front End Supervisor to oversee the Front End, Office, and Customer Service areas, ensuring friendly, efficient service and compliance with policies. The role includes training, scheduling, budgeting duties, and driving department financial goals.

Ideal candidates will have 3+ years of related experience, strong organizational and communication skills, and the ability to lead teams while maintaining safe, clean, and well‑organized work areas