Front End Operations Lead - Service & Cash Control

foodcityinternship; Cumberland (KY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Job summary

Food City is seeking a front-end supervisor for its Kentucky location. The role focuses on maintaining courteous customer service, supervising front-end operations, and safeguarding cash and safes while ensuring efficient checkout flow.

The position requires on-site presence, adherence to policy, and strong attention to security and process. Join a team promoting a safe, friendly shopping environment for customers and staff.

Qualifications

• Must be 18 years of age or older.
• Ability to meet standard Physical and Mental demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Responsibilities

• Promote and maintain efficient and courteous service to customers at all times to ensure no more than two customers waiting in line.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
• Maintain security of safe and change funds and count safe during scheduled shifts.
• Assist in keeping checkout lines moving as fast as possible and promote use of ValuCard.
• Follow and enforce all policies and procedures on banking and armored car services.

Skills

Customer service

Leadership

Cash handling

Retail operations

Team supervision

Tools

POS system

Job description

Food City is seeking a front-end supervisor for its Kentucky location. The role focuses on maintaining courteous customer service, supervising front-end operations, and safeguarding cash and safes while ensuring efficient checkout flow.

The position requires on-site presence, adherence to policy, and strong attention to security and process. Join a team promoting a safe, friendly shopping environment for customers and staff.