Front-End Member Services Team Lead

Sam's Club; Omaha (NE); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid time off

Employee discounts

Live Better U education benefits

Job summary

Sam's Club is seeking a front-end associate in Omaha, NE to assist management in supervising associates, guiding member service, and processing memberships and purchases. You will help ensure proper execution of policies and deliver a positive shopping experience.

The role emphasizes teamwork, training, and maintaining store operations, with a focus on member satisfaction and efficient checkout through registers or self-checkout.

Qualifications

• 6 months retail experience including operating front-end equipment (e.g., cash register) AND 6 months customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Assist management with supervision of associates in assigned area and provide guidance and feedback.
• Provide member service by assisting with purchasing decisions, locating merchandise, and handling transactions at registers or self-checkout.

Skills

Customer service

Cash handling

Retail experience

Front-end equipment operation

Job description

Sam's Club is seeking a front-end associate in Omaha, NE to assist management in supervising associates, guiding member service, and processing memberships and purchases. You will help ensure proper execution of policies and deliver a positive shopping experience.

The role emphasizes teamwork, training, and maintaining store operations, with a focus on member satisfaction and efficient checkout through registers or self-checkout.