Front End Manager — Customer Experience & Operations Lead

Food City; Dandridge (TN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly pay checks with Direct Deposit

Company paid Life and Disability Ins.

Medical Plan with wellness benefits

Dental Plan

Paid Holidays

Paid Vacations

Associate Offers

Job summary

Food City is seeking a Front End Supervisor to lead courteous service and ensure no more than two customers wait in line. You will supervise cashiers, courtesy clerks, and fuel associates, coordinate lane pick-ups, and safeguard safes and deposits.

Enforce dress code, cash handling, and banking policies while promoting ValuCard. Responsibilities include maintaining front-end housekeeping, complying with AML/MSB regulations, and assisting with inventory and breaks.

Qualifications

• Must be 18 years of age or older.
• Ability to meet standard physical and mental demands.
• Ability to understand and follow verbal and written instructions, perform routine tasks and interact with various individuals daily.
• Ability to attend on-site work during scheduled shifts to adhere to time and attendance policies.

Responsibilities

• Promote courteous service and keep no more than two customers waiting in line.
• Supervise front end operations including cashiers, courtesy clerks, and fuel associates.
• Oversee the computer room operator and coordinate lane pick-ups.
• Maintain security of safes and change funds; count safe during shifts.
• Count and verify cash, deposits, and pick-ups; monitor cash handling.
• Promote ValuCard and enforce coupon handling procedures.
• Monitor supply usage and maintain front end housekeeping and appearance.
• Enforce dress code and name tag policies; ensure funds are secure and banking policies followed.
• Follow AML and MSB compliance; assist with inventory and staff breaks.

Skills

Customer service

Supervision

Cash handling

Job description

Food City is seeking a Front End Supervisor to lead courteous service and ensure no more than two customers wait in line. You will supervise cashiers, courtesy clerks, and fuel associates, coordinate lane pick-ups, and safeguard safes and deposits.

Enforce dress code, cash handling, and banking policies while promoting ValuCard. Responsibilities include maintaining front-end housekeeping, complying with AML/MSB regulations, and assisting with inventory and breaks.