Front End Supervisor — Lead Cashiers & Front Line Ops

Food City; Coeburn (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with company match

Employee stock ownership plan

Weekly pay with direct deposit

Life and disability insurance

Job summary

Food City is seeking a front-end supervisor to ensure efficient, courteous customer service and oversee all front-end operations. You will supervise cashiers, courtesy clerks, fuel, and video associates, maintain cash-handling security, and ensure compliance with policies for age-restricted items, WIC checks, and point-of-sale procedures.

The role requires strong supervisory skills, attention to security, and the ability to coordinate lane pick-ups and daily front-end tasks.

Qualifications

• Customer service experience preferred
• Ability to supervise front-end operations
• Experience supervising cashiers and courtesy clerks

Responsibilities

• Promote and maintain efficient, courteous service to customers at all times.
• Supervise total front-end operations and staff performance.
• Oversee cashiers, courtesy clerks, fuel, and video associates.
• Supervise computer room operator and coordinate lane pick-ups.
• Maintain security of safes and change funds; count safe during shifts.
• Ensure safe handling of deposits, cash, and check cashing procedures.
• Enforce policies for sale of age-restricted items and WIC checks where applicable.
• Monitor housekeeping and shop-front appearance; keep carts stocked.

Skills

Customer service

Cash handling

Supervisory skills

Staff training

Job description

Food City is seeking a front-end supervisor to ensure efficient, courteous customer service and oversee all front-end operations. You will supervise cashiers, courtesy clerks, fuel, and video associates, maintain cash-handling security, and ensure compliance with policies for age-restricted items, WIC checks, and point-of-sale procedures.

The role requires strong supervisory skills, attention to security, and the ability to coordinate lane pick-ups and daily front-end tasks.