Front End Supervisor & Customer Experience Leader

Food City; Fort Payne (AL); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

401(k) match

Employee stock ownership

Weekly pay via direct deposit

Life and disability insurance

Medical plan + wellness benefits

Dental plan

Paid holidays

Paid vacations

Associate offers

Job summary

Food City is hiring for a Front End Supervisor to ensure fast, courteous service and strict adherence to cash handling and security policies. You will oversee front-end operations, supervise cashiers and fuel associates, and protect safe funds while maintaining inventory levels in customer service areas.

The role requires 18+ years, physical and mental readiness, and on-site attendance. Food City emphasizes safety, compliance, and team collaboration across shifts.

Qualifications

• Must be 18 years of age or older.
• Ability to meet standard Physical and Mental demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
• Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Responsibilities

• Promote and maintain efficient and courteous service to customers at all times to ensure that “No more than two customers waiting in line” policy is always followed.
• Supervise and monitor the total functions of the front end.
• Supervise and monitor all cashiers, courtesy clerks, and fuel associates.
• Maintain security of safe and change funds.
• Assist in maintaining the proper inventory levels of all items for sale in customer service area.

Skills

Front end supervision

Cash handling

Security procedures

AML/MSB compliance

Customer service

Education

Must be 18 years or older

Job description

Food City is hiring for a Front End Supervisor to ensure fast, courteous service and strict adherence to cash handling and security policies. You will oversee front-end operations, supervise cashiers and fuel associates, and protect safe funds while maintaining inventory levels in customer service areas.

The role requires 18+ years, physical and mental readiness, and on-site attendance. Food City emphasizes safety, compliance, and team collaboration across shifts.