Front End Manager — Customer Experience & Operations

foodcityinternship; Greeneville (TN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) match

Employee stock ownership plan

Weekly pay with direct deposit

Life and disability insurance

Medical plan

Job summary

Food City is seeking a Front End Supervisor to oversee customer service and front-end operations. The role requires supervising cashiers, fuel associates, and the computer room operator, while ensuring security and compliance with company policies.

Responsibilities include promoting efficient service, handling deposits and cash, and maintaining front-end housekeeping. The position emphasizes adherence to age restrictions for certain products and compliance with safety standards.

Qualifications

• Must be 18 years of age or older.
• Ability to meet standard physical and mental demands.
• Ability to understand and follow verbal and/or written instructions and perform routine tasks.

Responsibilities

• Promote and maintain efficient and courteous service to customers.
• Supervise and monitor front-end activities and cashiers.
• Ensure proper cash handling, deposits, and check procedures are followed.
• Oversee security of safes and safe keys, and monitor compliance with store policies.

Skills

Customer service

Supervisory skills

Cash handling

Policy enforcement

Communication

Tools

Cash register operations

Point of Sale system

Job description

Food City is seeking a Front End Supervisor to oversee customer service and front-end operations. The role requires supervising cashiers, fuel associates, and the computer room operator, while ensuring security and compliance with company policies.

Responsibilities include promoting efficient service, handling deposits and cash, and maintaining front-end housekeeping. The position emphasizes adherence to age restrictions for certain products and compliance with safety standards.