Front End Manager - Customer Experience

Rosauers Supermarkets Inc.; Ellensburg (WA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Paid Time Off

Life Insurance

Employee Discounts

Scholarship Opportunities

Leadership Training

Job summary

Rosauers Supermarkets Inc. seeks a Front End Supervisor to lead the front end team, greet customers, answer questions, and ensure an outstanding shopping experience.

You will train staff, oversee daily front end operations, maintain attractive signage and displays, and uphold company policies.

This role offers weekly pay, a semi-annual bonus potential, and benefits including health, retirement, PTO and life insurance.

Qualifications

• Commitment to providing exceptional service to customers and support to team members.
• Excellent communication, interpersonal, leadership, training, and conflict resolution skills.
• Strong understanding of leadership principles.
• Time management skills.

Responsibilities

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Assist establishing and achieving business and profit objectives.

Skills

Leadership

Customer service

Communication

Time management

Training

Conflict resolution

Job description

Rosauers Supermarkets Inc. seeks a Front End Supervisor to lead the front end team, greet customers, answer questions, and ensure an outstanding shopping experience.

You will train staff, oversee daily front end operations, maintain attractive signage and displays, and uphold company policies.

This role offers weekly pay, a semi-annual bonus potential, and benefits including health, retirement, PTO and life insurance.