Front End Leader & Customer Experience Manager

Rosauers Supermarkets Inc.; Colville (WA); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligible position

Health Care Plan (Medical, Dental, Vet

Retirement Plan (Pension, 401k + Match

Paid Time Off

Life Insurance

Life Flight Insurance

Pet Insurance Options

Employee Discounts

Scholarship Opportunities

Leadership Training

Relocations and Transfers

Employee Assistance Program

Job summary

Rosauers Supermarkets in Colville, WA is seeking a Front End Supervisor to lead and develop our front end team while delivering exceptional customer service. You will guide daily operations, motivate staff, and ensure a welcoming shopping experience for every customer.

The role emphasizes leadership, training, and operational excellence within our grocery environment, with a focus on community engagement and store performance.

Qualifications

• Demonstrated leadership with frontline teams
• Excellent communication and interpersonal skills
• Ability to train and develop team members
• Strong conflict resolution and problem-solving abilities
• Proven time management and organizational skills

Responsibilities

• Welcome and greet customers as they enter or leave the store.
• Answer questions, help locate items, and offer recommendations.
• Motivate front end team members and ensure productivity.
• Lead and supervise front end staff and train roles.
• Oversee day-to-day front end operations and确保 adherence to standards.
• Support establishing and achieving business and profit objectives.
• Maintain a clean, attractive store with clear signage and displays.
• Ensure compliance with company policies and procedures.
• Contribute to overall store success through teamwork and initiative.

Skills

Leadership

Communication

Training

Conflict resolution

Time management

Customer service

Job description

Rosauers Supermarkets in Colville, WA is seeking a Front End Supervisor to lead and develop our front end team while delivering exceptional customer service. You will guide daily operations, motivate staff, and ensure a welcoming shopping experience for every customer.

The role emphasizes leadership, training, and operational excellence within our grocery environment, with a focus on community engagement and store performance.