Front-End Loss Prevention Specialist - Flexible Hours

Burlington; Michigan; On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Competitive wage

Flexible hours

Medical coverage

401(k) plan

Job summary

Burlington Stores, Inc. is hiring a Shortage Control Associate to help create a secure shopping environment while delivering exceptional customer service. You will stand at store entrances, greet customers with a warm, energetic greeting, and monitor for theft alongside leadership and associates.

The role emphasizes conflict-free interactions, knowledge of shortage programs, and the ability to report suspicious activity to the Manager on Duty. Part-time options and benefits are noted.

Qualifications

• 1+ years of experience in customer service, hospitality, retail, Asset Protection, Loss Prevention, or Operations is preferred.
• Ability to stand and walk for extended periods of time and to visually monitor store environment.
• Ability to maintain confidentiality is required.
• Ability to review, analyze and comprehend business trends.
• Excellent communication with customers and co-workers.
• Excellent leadership skills that support fostering productive business relationships.
• Candidates must be able to work a flexible schedule; including nights, weekends, and holidays as required.

Responsibilities

• Monitor the entrance for the entire duration of every shift to reduce theft opportunities.
• Greet every customer entering or exiting the store with a warm smile and friendly greeting.
• Identify and report theft incidents and suspicious activity to the Manager on Duty.
• Conduct bag and package checks on store and corporate associates, ensuring safety standards.
• Support training of associates on shortage reduction programs.
• Work with store leadership to maintain safety and security standards.

Job description

Burlington Stores, Inc. is hiring a Shortage Control Associate to help create a secure shopping environment while delivering exceptional customer service. You will stand at store entrances, greet customers with a warm, energetic greeting, and monitor for theft alongside leadership and associates.

The role emphasizes conflict-free interactions, knowledge of shortage programs, and the ability to report suspicious activity to the Manager on Duty. Part-time options and benefits are noted.