Front End Leader: Customer Experience & Operations

Cadient, LLC; Fairview (NJ); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Vision insurance

Dental insurance

401k retirement plan

Paid time off

Job summary

ShopRite in Eickhoff, NJ is seeking a Front End Manager to supervise the Front End Department and its Associates, guiding daily operations to meet sales, profit, and customer experience goals under the Store General Manager.

This role emphasizes leadership, customer service excellence, merchandising and compliance with safety standards. The ideal candidate will coach staff, manage schedules, and uphold the company service priorities in a fast-paced retail environment.

Qualifications

• Ability to read, write, speak, analyze, interpret, and understand the English language.
• Ability to perform basic math.
• Ability to stand/walk for the duration of a scheduled shift.
• Ability to perform basic computer functions.
• Ability to stand, bend, twist, reach, push, pull and regularly lift 25 lbs., and occasionally lift 60 lbs.
• Ability to work with fresh, dried and/or processed products, spices and powdered substances without negative allergic consequences.
• Ability to work in varying temperatures.
• Ability to tolerate dust and cleaning agents during routine housekeeping duties.
• Ability to climb a ladder to retrieve items from overhead racking and storage areas.
• Ability to interact with Customers in a friendly and helpful way.
• Ability to work cooperatively with others.
• Ability to work all assigned work schedules and comply with all time and attendance policies.
• Ability to engage and lead Associates to achieve department goals.

Responsibilities

• Direct and supervise Front End Department and Associates to meet department goals.
• Help achieve department goals (sales, profit, Customer Experience, and Associate Engagement).
• Lead Associates to work cooperatively while encouraging enthusiasm and loyalty.
• Provide continual training, development, and meaningful feedback to Associates.
• Ensure Front End Operations comply with safety and company policies.
• Maintain staffing to meet projected sales and Customer Experience needs.

Skills

Customer service

Leadership

Merchandising

Safety compliance

Job description

ShopRite in Eickhoff, NJ is seeking a Front End Manager to supervise the Front End Department and its Associates, guiding daily operations to meet sales, profit, and customer experience goals under the Store General Manager.

This role emphasizes leadership, customer service excellence, merchandising and compliance with safety standards. The ideal candidate will coach staff, manage schedules, and uphold the company service priorities in a fast-paced retail environment.