Front End Lead - Hardware Store & Customer Experience

Fusek's Ace Hardware; Indianapolis (IN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Employee discounts

401(k)

401(k) matching

Free uniforms

Paid time off

Job summary

Fusek's Ace Hardware seeks a Lead Front End Associate to greet customers, manage checkout operations, and guide shoppers to the right floor staff. You will play a pivotal role in delivering friendly, accurate service and maintaining a welcoming store environment.

The role requires strong multitasking ability, sales focus, and flexibility to work evenings, weekends, and holidays. Join a local team dedicated to customer satisfaction and community service.

Qualifications

• Sales oriented, customer focused and able to upsell while helping customers.
• Available to work evenings and weekends, with open availability for holidays.
• Strong communication, math and problem-solving skills.

Responsibilities

• Greet customers and provide friendly, efficient checkout at the register.
• Direct customers to floor/sales associates to resolve issues and questions.
• Handle returns, create sale signs, restock and face products on shelves.
• Maintain a clean, organized checkout area and assist with training of new staff.
• Perform back-office tasks like posting checks and helping with inventory as needed.

Skills

Sales driven

Multitasking

Customer service

Flexibility

Critical thinking

Math skills

Attention to detail

Tools

Microsoft Office

Job description

Fusek's Ace Hardware seeks a Lead Front End Associate to greet customers, manage checkout operations, and guide shoppers to the right floor staff. You will play a pivotal role in delivering friendly, accurate service and maintaining a welcoming store environment.

The role requires strong multitasking ability, sales focus, and flexibility to work evenings, weekends, and holidays. Join a local team dedicated to customer satisfaction and community service.