Team Lead

Ace-Hardware; Richmond (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Job summary

Ace Hardware Store in Richmond, TX is seeking a Team Lead to guide our sales and customer support team in a community-focused, fast-paced retail setting. This on-site role emphasizes leadership, scheduling reliability, and delivering exceptional customer service while supporting a friendly, neighborly store culture.

You will work with a close-knit team, help manage daily operations, and contribute to a shop that values local ties and personal connections.

Qualifications

• Leadership experience and ability to motivate a team.
• Strong customer service orientation and community focus.
• Willingness to work on-site and weekends as needed.

Responsibilities

• Lead and motivate a dynamic sales and customer support team
• Ensure outstanding customer service that reflects community values
• Manage daily store operations and staff scheduling
• Promote a positive, collaborative, and enthusiastic work environment

Skills

Team Leadership

Customer Service

Retail Operations

Job description

Ace Hardware Urgent Hiring: Immediate Opening for a Highly Skilled Team Lead

Are you looking for a fun, dynamic work environment where your leadership skills can truly shine? Do you want to be part of a loving team that values community and personal connections? If so, this exciting opportunity at Ace Hardware is perfect for you!

At Ace Hardware, we are more than just a hardware store—we are a vital part of the local community. Join us as a talented Team Lead and help guide our enthusiastic team to deliver exceptional customer support and retail experiences. Enjoy excellent health, dental, and vision insurance benefits while developing your leadership skills in a supportive, small-business atmosphere that feels like family.

Key Responsibilities

• Lead and motivate a dynamic sales and customer support team
• Ensure outstanding customer service that reflects our community values
• Manage daily store operations and support staff scheduling
• Promote a positive, collaborative, and enthusiastic work environment

What You’ll Gain

• Valuable leadership and team management experience
• Opportunity to work in a fun, community-focused retail setting
• Comprehensive health, dental, and vision insurance coverage
• Work schedule flexibility with weekday and weekend availability options

Who We’re Looking For

• Motivated and caring individuals passionate about customer service
• Strong communicators who inspire and support their team
• Reliable team players eager to contribute to a positive store culture
• On-site availability with a willingness to work weekends and weekdays

Location: Store # 19397 | Ace Hardware 1464

We are your local hardware store and we are a part of your community. Ace Hardware has over 5,000 stores around the world with the majority of those stores independently owned and operated by local entrepreneurs. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at Ace, we've remained small and very personal. That's why we say a visit to Ace, is like a visit to your neighbor.