Front End Lead: Fast, Friendly Customer Service

Food Lion; Burlington (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Burlington, NC is seeking a friendly Front End Associate to deliver fast, accurate service and help maintain our customer service standards. You will greet customers, scan items, handle payments, bag groceries, and assist with To-Go orders when applicable, while keeping the front end neat and inviting.

The role requires effective communication, reliability and the ability to perform multiple tasks in a dynamic retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name when possible.
• Unload groceries from cart to belt and group items for bagging.
• Check the bottom of carts and under baby seats for items before completing an order.
• Follow correct bagging procedures and handle the payment transaction per standard practice.
• Perform the task of cashier when scheduled or as needed per surge plan guidelines.

Skills

Customer service

Cashier skills

Multi-tasking

Communication

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Job description

Food Lion in Burlington, NC is seeking a friendly Front End Associate to deliver fast, accurate service and help maintain our customer service standards. You will greet customers, scan items, handle payments, bag groceries, and assist with To-Go orders when applicable, while keeping the front end neat and inviting.

The role requires effective communication, reliability and the ability to perform multiple tasks in a dynamic retail environment.