Front End Associate: Fast, Friendly Retail Service

Food Lion; Charlotte (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Charlotte, NC is hiring for a Front End Associate to deliver fast, friendly service and ensure accurate cash handling at the register.

You will greet customers, bag groceries, scan orders, assist with refunds, and maintain a neat front-end area in accordance with store standards. Join a team focused on customer satisfaction and efficient service in a busy retail environment.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Avoid personal conversations with other associates when customers are present
• Follow procedures in handling cash, checks, coupons, gift cards, partner cards, food stamps and WIC vouchers
• Follow procedures for refunds and error correction
• Make every attempt to maintain accurate cash control
• Follow procedures and performs overrides
• Identify customers needing assistance and offers to take the customer's order to their car
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Is courteous and helpful to other associates
• Wear the Food Lion uniform with apron, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap per standard practice
• Ensure work station and front end area of the store has a neat and clean presentation

Job description

Food Lion in Charlotte, NC is hiring for a Front End Associate to deliver fast, friendly service and ensure accurate cash handling at the register.

You will greet customers, bag groceries, scan orders, assist with refunds, and maintain a neat front-end area in accordance with store standards. Join a team focused on customer satisfaction and efficient service in a busy retail environment.