Front End Lead: Expert Cashier & Service

RowanEDC Partnership; Kannapolis, Northern (NC, KY); Hybrid; USD 23,000 - 32,000; Full time

Job summary

Food Lion is seeking a Customer Service Associate to provide fast, friendly service at the front end. You will greet customers, scan items, process payments, and maintain a clean, organized front-end area.

You may assist with Food Lion To-Go orders and support store operations as needed. Qualifications include a high school diploma or equivalent, strong communication skills, and the ability to learn multiple tasks and cashier responsibilities.

Qualifications

• Proven customer service ability and friendly interaction with shoppers.
• Strong communication skills for clear information delivery.
• Willingness to learn multiple store tasks and systems.
• Experience performing cashier duties and handling payments.

Responsibilities

• Smile and provide prompt, accurate, friendly service to customers.
• Greet customers and use their name when possible.
• Scan items, handle payments, and follow standard bagging procedures.
• Follow cash handling, refunds, and override procedures.
• Assist with To-Go orders and drive-through pickup if applicable.
• Maintain clean front-end area and report equipment issues.
• Perform other duties as assigned.

Skills

Customer service

Effective communication

multitask skills

Cashier responsibilities

Education

High school diploma or equivalent

Job description

Food Lion is seeking a Customer Service Associate to provide fast, friendly service at the front end. You will greet customers, scan items, process payments, and maintain a clean, organized front-end area.

You may assist with Food Lion To-Go orders and support store operations as needed. Qualifications include a high school diploma or equivalent, strong communication skills, and the ability to learn multiple tasks and cashier responsibilities.