Front End Lead: Elevate Customer Experience & Team

The TJX Companies, Inc.; Hillsboro (OR); On-site; USD 23,832 - 24,521; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Paid holidays/vacation/sick

Scholarship program

Job summary

The TJX Companies, Inc. is seeking a retail supervisor in Hillsboro, Oregon. This role focuses on enhancing customer satisfaction and loyalty while ensuring frontline efficiency. Responsibilities include training and mentoring staff, overseeing register operations, and adhering to company policies. Ideal candidates will have excellent customer service skills, a high school diploma, and the ability to lift merchandise. The position offers a pay range of $17.30 to $17.80 per hour and a variety of employee benefits.

Qualifications

• Available for a flexible schedule including evenings and weekends.
• Able to run a register and handle money efficiently.
• Must manage confidential information appropriately.

Responsibilities

• Promote a highly satisfied customer experience.
• Drive customer loyalty through various programs.
• Train and mentor associates on policies and procedures.
• Address customer concerns promptly.
• Maintain and monitor cash controls.

Skills

Customer service skills

Interpersonal skills

Teamwork

Ability to lift heavy merchandise

Education

High School graduate or equivalent

Job description

The TJX Companies, Inc. is seeking a retail supervisor in Hillsboro, Oregon. This role focuses on enhancing customer satisfaction and loyalty while ensuring frontline efficiency. Responsibilities include training and mentoring staff, overseeing register operations, and adhering to company policies. Ideal candidates will have excellent customer service skills, a high school diploma, and the ability to lift merchandise. The position offers a pay range of $17.30 to $17.80 per hour and a variety of employee benefits.