Front-End Lead: Elevate Customer Experience & Store Ops

Kroger; Madison (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Employee discounts

Career growth programs

Job summary

The Kroger Co. is seeking a Front-end leader at our Madison, WI store to foster outstanding customer service and oversee front-end operations. You will support department management, help ensure a safe and clean shopping environment, and lead scheduling and budget-related activities to meet sales goals.

Ideal candidates have retail or customer service experience, strong math skills, and the ability to work in a fast-paced setting. Part of a team-focused environment with opportunities for growth.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Retail or Customer Service experience.
• High school diploma or equivalent.
• Second language (speaking, reading and/or writing).

Responsibilities

• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome and valued by answering questions about products.
• Gain knowledge of products and respond to questions and suggestions.

Skills

Stress management

Customer service

Math skills

Second language

Education

High school diploma or equivalent

Job description

The Kroger Co. is seeking a Front-end leader at our Madison, WI store to foster outstanding customer service and oversee front-end operations. You will support department management, help ensure a safe and clean shopping environment, and lead scheduling and budget-related activities to meet sales goals.

Ideal candidates have retail or customer service experience, strong math skills, and the ability to work in a fast-paced setting. Part of a team-focused environment with opportunities for growth.