Front-End Operations Lead: Elevate Customer Experience & Growth

Kroger; Western Springs (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Employee discounts

Tuition reimbursement

Job summary

Kroger, located in Western Springs, is hiring a Front-End Manager to enhance customer experiences through exceptional service and effective team leadership. In this role, you'll manage front-end operations, ensuring a welcoming environment while supporting associates to meet service expectations.

Experience in retail or management, along with strong basic math skills, is required. The position offers a range of healthcare benefits, flexible scheduling, and opportunities for career advancement within the company.

Qualifications

• Must be 21 years or older.
• Ability to handle stressful situations.
• Must have cashier, retail, or management experience.
• Knowledge of basic math: counting, addition, and subtraction.

Responsibilities

• Lead front end team by supporting service expectations.
• Communicate company information to associates.
• Create an environment that enables customers to feel welcome.
• Ensure all safety procedures are followed.
• Observe, coach, and praise front end associates.

Skills

Customer Service

Cash Handling

Team Leadership

Basic Math Skills

Education

High School Diploma or Equivalent

Job description

Kroger, located in Western Springs, is hiring a Front-End Manager to enhance customer experiences through exceptional service and effective team leadership. In this role, you'll manage front-end operations, ensuring a welcoming environment while supporting associates to meet service expectations.

Experience in retail or management, along with strong basic math skills, is required. The position offers a range of healthcare benefits, flexible scheduling, and opportunities for career advancement within the company.