Friendly Front-End Cashier & Customer Service

Food Lion; Mocksville (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Food Lion in Mocksville, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service, greet customers, and support checkout and bagging procedures. You will help maintain neat front-end areas and assist with carts, pricing, and cash handling while following store policies.

The role emphasizes strong communication, multitasking across tasks, and adherence to safety and service standards in a fast-paced retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements for the job functions.
• Must meet the physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience
• Greet each customer and uses his or her name whenever possible
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together
• Check the bottom of every cart and under all baby seats for items before completing an order
• Follow correct bagging procedures for the correct use of bags by type
• Scan customers' order and handles the payment transaction, per standard practice
• Identify customers needing assistance and offers to take the customer's order to their car
• Maintain alertness and calls for assistance when needed to service customers per service standards
• Check prices quickly and accurately
• Wear the Food Lion uniform with apron, complete with name badge, when on duty
• Retrieve shopping carts from the parking lot and cart corrals utilizing the tether strap
• Ensure work station and front end area of the store has a neat and clean presentation
• Report any register malfunction to the Customer Service Manager or MOD
• Adhere to all company guidelines, policies and standard practices
• Observe and correct all unsafe conditions that could cause associate or customer accidents

Skills

Communication

Customer Service

Multitasking

Cashier

Physical stamina

Education

High school or equivalent

Job description

Food Lion in Mocksville, NC is seeking a Front End Customer Service Associate to deliver fast, friendly service, greet customers, and support checkout and bagging procedures. You will help maintain neat front-end areas and assist with carts, pricing, and cash handling while following store policies.

The role emphasizes strong communication, multitasking across tasks, and adherence to safety and service standards in a fast-paced retail environment.