Front End Lead — Customer Service & Cash Ops

Safeway; Seward (AK); On-site; USD 48,000 - 66,000; Full time

Job summary

Safeway in Seward, Alaska is seeking a Front End Manager to ensure fast, friendly checkout service, manage shifts, and support store sales through strong customer service and front-end leadership. You will supervise checkers, courtesy clerks, and office/bookkeepers, handle cash flow, training, scheduling, and safety compliance while maintaining a positive store image.

Experience in retail supervision and cash handling preferred.

Qualifications

• Strong communication, leadership, and interpersonal skills to maintain composure under pressure.
• Ability to professionally handle difficult situations while projecting a positive image.
• Experience supervising front-end staff and cash handling procedures.

Responsibilities

• Champion customer service programs to meet and/or exceed customer satisfaction goals.
• Resolve customer complaints positively and efficiently.
• Promote personalized service and front-end standards.
• Supervise front-end activities and monitor service levels.
• Direct cash handling, checkouts, and related safety procedures.

Skills

Strong communication

Leadership

Team building

Interpersonal skills

Job description

Safeway in Seward, Alaska is seeking a Front End Manager to ensure fast, friendly checkout service, manage shifts, and support store sales through strong customer service and front-end leadership. You will supervise checkers, courtesy clerks, and office/bookkeepers, handle cash flow, training, scheduling, and safety compliance while maintaining a positive store image.

Experience in retail supervision and cash handling preferred.