Front End Manager: Service & Operations Leader

Safeway; Snoqualmie (WA); On-site; USD 59,000 - 62,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Sick Pay

PTO / Vacation

Paid Holidays

Bereavement Pay

Retirement benefits (Pension/401k)

Job summary

Safeway in Snoqualmie, WA seeks a front-end supervisor to champion customer service programs and manage front-end operations. You will lead cash-handling duties, coach front-line staff, and ensure a positive store image while delivering fast, friendly service to customers.

The role emphasizes maintaining service levels, supervising checkers and courtesy clerks, and supporting interview and training activities as needed.

Qualifications

• Strong communication, leadership, team building, interpersonal skills.
• Ability to handle difficult situations professionally and maintain a positive image.

Responsibilities

• Champions customer service programs to meet/exceed satisfaction goals.
• Handles customer relations and resolves complaints.
• Promotes Safeway’s philosophy of personalized service.
• Provides fast, friendly, courteous service.
• Directs and supervises front-end activities and cash handling.
• Engages in suggestive selling and front-end operations.

Skills

Communication

Leadership

Teamwork

Interpersonal skills

Job description

Safeway in Snoqualmie, WA seeks a front-end supervisor to champion customer service programs and manage front-end operations. You will lead cash-handling duties, coach front-line staff, and ensure a positive store image while delivering fast, friendly service to customers.

The role emphasizes maintaining service levels, supervising checkers and courtesy clerks, and supporting interview and training activities as needed.