Front End Lead — Checkout & Customer Experience

Fresh Thyme Market; Portage (MI); On-site; USD 22,000 - 34,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Job summary

Fresh Thyme Market is seeking a Coordinator team member to efficiently process customer sales at front registers while maintaining cash accuracy and strong customer service. The role emphasizes friendly interactions, adherence to procedures, and safeguarding company assets.

Ideal candidates bring 2–3 years retail experience with at least 1 year of management exposure, plus a background in natural foods is a plus. Expect a dynamic environment and growth within Fresh Thyme.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Previous experience in a natural foods industry is a plus.

Responsibilities

• Ensures customers receive outstanding service through the checkout lanes.
• Greets customers entering store and responds promptly to customer needs.
• Oversees the accurate and efficient operation of all cash registers.
• Receives payment by cash, check, credit cards, gift cards, or automatic debits.
• Maintains clean and orderly checkout areas and ensures proper cash control.
• Models exceptional, fast and friendly customer service.

Skills

Communication

Conflict resolution

Multi-tasking

Financial analysis

Customer consultation

Safety leadership

Mentoring

Certifications

Serv Safe Certification

Education

High school diploma or equivalent

2-3 years of related retail experience

One year of management experience

Natural foods industry experience is a plus

Job description

Fresh Thyme Market is seeking a Coordinator team member to efficiently process customer sales at front registers while maintaining cash accuracy and strong customer service. The role emphasizes friendly interactions, adherence to procedures, and safeguarding company assets.

Ideal candidates bring 2–3 years retail experience with at least 1 year of management exposure, plus a background in natural foods is a plus. Expect a dynamic environment and growth within Fresh Thyme.