Front End Coordinator & Customer Experience Lead

Fresh Thyme Market; Rochester (MN); On-site; USD 22,041 - 34,440; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Job summary

Fresh Thyme Market in Rochester, MN is seeking a Coordinator team member to efficiently process customer transactions at the front registers, maintain cash control, and assist customers with a friendly, energetic demeanor.

This role requires strong communication, conflict resolution, and multitasking abilities, plus 2–3 years of retail experience and 1 year of management. Prior natural foods experience is a plus, with Serv Safe certifications preferred.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Previous experience in a natural foods industry is a plus.

Responsibilities

• Ensures customers receive outstanding service through the checkout lanes.
• Greets customers entering store and responds promptly to customer needs.
• Assists in overseeing the accurate and efficient operation of all cash registers.
• Receives payment by cash, check, credit cards, gift cards, or automatic debits.
• Operates cash register by passing price coded items across electronic scanner to record price, enter PLU or UPC manually, compile printed list, and display cost of customer purchases, tax, and rebates on monitor screen.
• Maintains clean and orderly checkout areas and makes sure no personal items are in the area.
• Assures completion of all Point of Sale (POS) transactions and the proper control of all cash at the registers.
• Models exceptional, fast and friendly customer service
• Reviews Customer Survey and customer feedback from previous day or week
• Prepares, packages, stocks store and display merchandise appropriately
• Price change compliance
• Food safety compliance
• Ordering of manual ordered items
• Stock, rotate, and merchandise facing products according to department procedure
• Ensure all inferior out of code products are not sold and removes from display
• Ensures all products are accurately priced and sales prices are maintained and up to date
• Provides consultation to customers when needed regarding consumer products
• Execute ad set compliance including signage
• Meet or exceed sales floor condition expectation in respective department
• Promotes a safe work environment
• Reliable and consistent attendance required
• Proper usage of production planner and fresh dashboard
• Other daily tasks as required

Skills

Communication

Conflict resolution

Multitasking

Financial analysis

Customer guidance

Safety leadership

Mentoring

Certifications

ServSafe

Education

High school diploma

Retail experience

Management experience

Natural foods experience

Job description

Fresh Thyme Market in Rochester, MN is seeking a Coordinator team member to efficiently process customer transactions at the front registers, maintain cash control, and assist customers with a friendly, energetic demeanor.

This role requires strong communication, conflict resolution, and multitasking abilities, plus 2–3 years of retail experience and 1 year of management. Prior natural foods experience is a plus, with Serv Safe certifications preferred.