Front-End Guest Experience Associate (Cashier)

Metropolitan Market; Tacoma (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Metropolitan Market in Tacoma seeks friendly Front End Team Members to greet guests, facilitate prompt checkout, and share product information with a commitment to outstanding service.

This fast-paced role requires reliable, team-oriented individuals who can balance cash handling, credit processing, and guest needs while upholding our high standards in a welcoming, service-driven environment.

Qualifications

• Cash handling experience preferred.
• Exceptional customer service skills.
• A high level of self-motivation and initiative.
• Ability to problem solve and have proven success working in a diverse team environment.
• Demonstrated ability to manage multiple priorities in a fast-paced environment while maintaining quality and meeting deadlines.
• Excellent time management and organizational skills.
• Curiosity and a desire to learn.
• Ability to work a flexible schedule based upon business needs, including nights and weekends.

Responsibilities

• Demonstrate genuine enthusiasm and sincerity; customize approach to meet guest needs and build rapport through individualized service.
• Effectively assess, anticipate, and follow through on guests' product-related needs and questions.
• Provide an accurate and prompt checkout.
• Ensure accurate tender handling, including cash handling, check cashing, credit and debit processing, electronic benefits transfers, gift certificates, and miscellaneous tenders.
• Performs necessary POS responsibilities, including price checks, and proper completion of “item not of file” documentation
• Correctlyidentifies produce items and their corresponding PLU codes.
• Move with ease from greeting to providing product information, up-selling, closing the sale, thanking guests, and inviting them back.
• Maintains front-endand store cleanliness.

Skills

Cash handling experience

Customer service

Self-motivation

Problem solving

Time management

Organization

Curiosity

Teamwork

Tools

POS systems

Job description

Metropolitan Market in Tacoma seeks friendly Front End Team Members to greet guests, facilitate prompt checkout, and share product information with a commitment to outstanding service.

This fast-paced role requires reliable, team-oriented individuals who can balance cash handling, credit processing, and guest needs while upholding our high standards in a welcoming, service-driven environment.