Front End & Courtesy Clerk — Customer Experience Pro

Kroger Co.; Tacoma (WA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Healthcare coverage

Tuition reimbursement

Employee discounts

Paid time off

Job summary

The Kroger Co. in Tacoma, WA is seeking a customer-focused associate to greet shoppers, process transactions at the check lane, and provide helpful product information.

You will learn and operate the POS system, manage various tender types, and uphold company policies on safety and loss prevention. Join a team that values integrity, diversity, and safety while supporting customers in a fast-paced, on-site environment.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Prior experience as a Bagger or Courtesy Clerk.

Responsibilities

• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system, and handle various tenders according to company policy.
• Adhere to cash handling limits and work to control loss.
• Follow guidelines on restricted sale items (alcohol, tobacco, DVDs).
• Report pricing discrepancies and follow store procedures for stamps, gift cards, and coupons.
• Stay current with ads and promotions.
• Adhere to food safety regulations and safety procedures.
• Identify unsafe conditions and notify store management.
• Inspect equipment and report needed repairs.
• Provide friendly service and answer questions about products and store.

Skills

Customer service

Communication

Cash handling

Stress management

Tools

POS system

Job description

The Kroger Co. in Tacoma, WA is seeking a customer-focused associate to greet shoppers, process transactions at the check lane, and provide helpful product information.

You will learn and operate the POS system, manage various tender types, and uphold company policies on safety and loss prevention. Join a team that values integrity, diversity, and safety while supporting customers in a fast-paced, on-site environment.