Front End Floor Lead - Customer Experience Champion

Rosauers; Missoula (MT); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Weekly pay

Bonus eligible position

Health care plan

Retirement plan

Paid time off

Life insurance

Pet insurance options

Employee discounts

Scholarship opportunities

Leadership training

Relocations and transfers

Employee assistance program

Job summary

Rosauers Supermarkets in Missoula, MT seeks a Front End Supervisor to lead the front-end team, greet customers, ensure smooth operations, and drive an exceptional shopping experience.

You will train staff, monitor performance, and uphold company policies while promoting a friendly, efficient store environment. This role offers weekly pay, a comprehensive benefits package, and a semi-annual bonus, with opportunities for career growth within a community-focused retailer.

Qualifications

• Must be 18 years or older.
• Complete a pre-employment background check.
• Previous leadership experience in a similar role.
• Passion for our community and connecting with people.
• Outstanding organizational and leadership skills.

Responsibilities

• Welcome and greet customers when entering or leaving the store.
• Answer customer questions, help locate items, and provide recommendations.
• Ensure front end team members are motivated and productive.
• Promote the importance of creating an outstanding customer experience to the team.
• Lead and supervise front end team members. Train team members to perform allocated roles.
• Oversee day-to-day operations in the front end department of the store.
• Assist establishing and achieving business and profit objectives.
• Maintain a clean, tidy business, ensuring that signage and displays are attractive.
• Ensure team members follow company policies and procedures.
• Perform other duties to ensure the overall success of our company.

Skills

Leadership

Customer service

Communication

Training

Conflict resolution

Time management

Job description

Rosauers Supermarkets in Missoula, MT seeks a Front End Supervisor to lead the front-end team, greet customers, ensure smooth operations, and drive an exceptional shopping experience.

You will train staff, monitor performance, and uphold company policies while promoting a friendly, efficient store environment. This role offers weekly pay, a comprehensive benefits package, and a semi-annual bonus, with opportunities for career growth within a community-focused retailer.