Front End Experience Leader

Fresh Thyme Market; Davenport (IA); On-site; USD 28,240 - 41,396; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Team member discount

Career growth opportunities

Job summary

A retail grocery leader in Davenport is seeking a Customer Experience Manager to oversee the Front End Department operations. Ideal candidates will have 2+ years in a similar retail role and excel in fostering excellent customer service. Responsibilities include managing staff, ensuring compliance with safety protocols, and providing a positive shopping experience. The position offers a salary range of $20.50 - $30.05 per hour, along with benefits such as paid parental leave, a team member discount, and career growth opportunities.

Qualifications

• High school diploma or equivalency degree.
• Minimum 2 years professional experience required.
• Preferred 2-3 years grocery retail experience.

Responsibilities

• Manage all aspects of the Front End Department.
• Provide a positive checkout experience and measure results.
• Ensure compliance with food safety protocols.

Skills

Customer service excellence

Team leadership

Attention to detail

Problem-solving

Conflict resolution

Education

High school diploma or equivalency degree

2+ years professional experience

Grocery retail experience preferred

Tools

MS Office (Outlook, Word, Excel)

Workday

Kronos UKG

Job description

A retail grocery leader in Davenport is seeking a Customer Experience Manager to oversee the Front End Department operations. Ideal candidates will have 2+ years in a similar retail role and excel in fostering excellent customer service. Responsibilities include managing staff, ensuring compliance with safety protocols, and providing a positive shopping experience. The position offers a salary range of $20.50 - $30.05 per hour, along with benefits such as paid parental leave, a team member discount, and career growth opportunities.