Front End Experience Leader

Price Chopper Supermarkets-Market 32; City of Poughkeepsie (NY); On-site; USD 30,000 - 44,000; Full time

Job summary

Price Chopper Supermarkets-Market 32 in New York seeks a Front End Supervisor to ensure fast, friendly service across the front end and customer service areas. You will oversee cashiers, service desk, vestibule, bathrooms, and related areas, enforce policies, and assist the Store Manager with budgeting, payroll, training, and safety.

Responsibilities include training staff, tracking performance, maintaining 5S cleanliness, managing inventory and price accuracy, and delivering on financial goals

Qualifications

• Must be at least 18 years of age.
• High School Degree or equivalent.
• 3+ years of related experience.
• Strong organizational skills and ability to multi-task.

Responsibilities

• Deliver fast, friendly, and efficient customer service at all times.
• Ensure associates greet customers, smile, and request AdvantEdge Cards.
• Maintain awareness of shrink and implement controls.
• Keep workstations neat and organized per 5S standards.
• Train, schedule, and supervise Front End, Office, Customer Service, and Bottle associates.
• Provide a safe environment for customers and associates.
• Maintain cleanliness and compliance with corporate and state sanitation standards in all areas, including restrooms.
• Enforce company policies, dress code, and system procedures (FDS, X-CPS).
• Monitor cash and asset controls.
• Track training progress: buddy training, CBT scores, evaluations, coaching.
• Correct pricing errors promptly.
• Manage supply orders and inventory controls.
• Meet or exceed financial goals for Front End, Office, and Bottle departments.
• Ensure associates meet efficiency standards and adhere to mission statements.
• Communicate and implement company programs.
• Act as first-level support for Customer Service issues.
• Develop Front End and Office Supervisors for job knowledge and bench strength.
• Perform other duties as assigned and comply with all company policies.

Skills

Strong organizational skills

Strong communication

Multi-tasking

Leadership

Education

High School Degree or equivalent

Job description

Price Chopper Supermarkets-Market 32 in New York seeks a Front End Supervisor to ensure fast, friendly service across the front end and customer service areas. You will oversee cashiers, service desk, vestibule, bathrooms, and related areas, enforce policies, and assist the Store Manager with budgeting, payroll, training, and safety.

Responsibilities include training staff, tracking performance, maintaining 5S cleanliness, managing inventory and price accuracy, and delivering on financial goals