Front End Experience Lead - Cash & Service

La Montañita Co-op; Santa Fe (NM); On-site; USD 33,000 - 52,000; Full time

Job summary

La Montañita Food Cooperative seeks a Front End Coordinator (Lead Clerk) to deliver exceptional customer service at checkout, manage cash handling, and uphold safety standards. You will greet customers, process transactions accurately, and assist with product information and memberships.

The role emphasizes teamwork, reliability, and the ability to adapt to a dynamic retail environment while maintaining store cleanliness and a welcoming atmosphere for all shoppers.

Qualifications

• Minimum of two years cashiering experience (registers/returns/refunds).
• Customer service skills to complete the full service cycle.
• Effective communication with customers and team members.
• Adherence to safety, regulatory and Front End guidelines; PPE usage required.

Responsibilities

• Provide prompt, friendly, professional service at checkout.
• Handle all transactions accurately with proper change and correct item categorization.
• Maintain knowledge of PLUs and register procedures.
• Keep sales floor and restrooms clean and orderly as directed.
• Assist with special order pickups and customer questions about products.

Skills

Cashiering

Customer service

Effective communication

Basic math

Safety compliance

Interpersonal skills

Conflict resolution

Integrity & professionalism

Dependability

Multitasking

Team player

Job description

La Montañita Food Cooperative seeks a Front End Coordinator (Lead Clerk) to deliver exceptional customer service at checkout, manage cash handling, and uphold safety standards. You will greet customers, process transactions accurately, and assist with product information and memberships.

The role emphasizes teamwork, reliability, and the ability to adapt to a dynamic retail environment while maintaining store cleanliness and a welcoming atmosphere for all shoppers.