Front-End Customer Service Supervisor

El Rancho Supermercado; Dallas (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

El Rancho Supermercado is seeking a Customer Service Supervisor to uphold exceptional service in our Dallas-area store. You will lead front-end colleagues, handle cash and refunds, and work with the Admin and Front End Manager to ensure smooth daily operations.

Ideal candidates bring 1+ years in retail, strong customer service skills, and bilingual Spanish/English abilities, contributing to a welcoming shopping environment and community trust.

Qualifications

• High School Diploma or GED (or equivalent).
• Minimum 1+ years in customer service and retail preferred.
• Bilingual in Spanish and English preferred.

Responsibilities

• Provide customer service and cash handling in a retail store.
• Supervise Front-End Staff (cashiers, sackers, go-backs, maintenance).
• Support Administration Department and Front End Manager as needed.
• Ensure high standards of customer satisfaction and adherence to policies.

Skills

Customer service

Retail experience

Bilingual Spanish/English

Education

High School Diploma or GED

Job description

El Rancho Supermercado is seeking a Customer Service Supervisor to uphold exceptional service in our Dallas-area store. You will lead front-end colleagues, handle cash and refunds, and work with the Admin and Front End Manager to ensure smooth daily operations.

Ideal candidates bring 1+ years in retail, strong customer service skills, and bilingual Spanish/English abilities, contributing to a welcoming shopping environment and community trust.