Front End Customer Service Specialist

Food Lion; Simpsonville (SC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion is hiring for a Front End Associate to provide fast, friendly customer service and efficient checkout support at our Simpsonville, SC store. You’ll greet customers, assist with bagging, handle cash transactions, and help maintain a clean, organized front end.

As a team member, you’ll follow frontline standards, support supervisors, and ensure accurate pricing and customer satisfaction. This role emphasizes a welcoming shopping experience and adherence to store policies.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Unload customers' groceries from cart to belt-unload items for ease of bagging such as grouping cold items together.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handles the payment transaction, per standard practice.
• Identify customers needing assistance and offers to take the customer's order to their car.
• Maintain alertness and calls for assistance when needed to service customers per service standards.

Skills

Customer service

Cashier

Multi-tasking

Communication

Education

High school diploma or equivalent

Job description

Food Lion is hiring for a Front End Associate to provide fast, friendly customer service and efficient checkout support at our Simpsonville, SC store. You’ll greet customers, assist with bagging, handle cash transactions, and help maintain a clean, organized front end.

As a team member, you’ll follow frontline standards, support supervisors, and ensure accurate pricing and customer satisfaction. This role emphasizes a welcoming shopping experience and adherence to store policies.