Front End Customer Service Leader

Food Lion; Hillsborough (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Hillsborough, NC is seeking a Front End Associate to provide fast, friendly service and assist the Customer Service Manager in maintaining high standards. You will greet customers, handle transactions, bag groceries, and help ensure accurate cash control while upholding Food Lion service standards.

The role emphasizes courteous interactions, adherence to procedures, and teamwork with store staff to maximize customer satisfaction. Training and a neat appearance are required.

Qualifications

• High school diploma or equivalent preferred.
• Excellent customer service and communication skills.
• Ability and willingness to learn multiple tasks and POS system functions.
• Ability to perform cashier and service center tasks.

Responsibilities

• Smile and provide prompt, friendly service to customers.
• Greet customers and use their name when possible.
• Handle cash, checks, coupons, gift cards and WIC per procedures.
• Assist with bagging, scanning orders, and processing payments as needed.
• Maintain neat, clean front-end area and follow dress code.

Skills

Customer service

Effective communication

Multi-tasking

Cash handling

Friendly demeanor

Education

High school diploma or equivalent

Tools

POS system

Cash register

Barcode scanning

Job description

Food Lion in Hillsborough, NC is seeking a Front End Associate to provide fast, friendly service and assist the Customer Service Manager in maintaining high standards. You will greet customers, handle transactions, bag groceries, and help ensure accurate cash control while upholding Food Lion service standards.

The role emphasizes courteous interactions, adherence to procedures, and teamwork with store staff to maximize customer satisfaction. Training and a neat appearance are required.