Front End Customer Service Leader

Food Lion; Atwood (NC); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Winston-Salem, NC is seeking a Front End Associate to deliver fast, friendly service and maintain accurate cash handling and POS operations. You will greet customers, answer questions, and support the Customer Service Manager in meeting service standards.

Responsibilities include operating the register, processing payments, keeping the front end clean and organized, and assisting with store-wide tasks as needed.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills required.
• Ability and willingness to learn multiple tasks and technical requirements.
• Must meet minimum age requirements for specific job functions.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet customers and use their names when possible.
• Maintain neat and clean front end area and ensure correct cash handling.
• Operate cashier and front end systems, report variances, and handle deposits.
• Keep MVP savings center KIOSK filled and functioning properly.
• Perform duties of sales associate or customer lead as needed.
• Adhere to dress code and company policies; observe safety standards.

Skills

Customer service

Effective communication

Multitasking

Cash handling

Attention to detail

Education

High school diploma or equivalent

Job description

Food Lion in Winston-Salem, NC is seeking a Front End Associate to deliver fast, friendly service and maintain accurate cash handling and POS operations. You will greet customers, answer questions, and support the Customer Service Manager in meeting service standards.

Responsibilities include operating the register, processing payments, keeping the front end clean and organized, and assisting with store-wide tasks as needed.