Front-End Customer Service Associate

Food Lion; Oak Island (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Food Lion in Oak Island, NC is seeking a Front End Associate to provide fast, friendly service at the register and front-end area. You will greet customers, handle transactions, assist with bagging, and maintain a clean work space while upholding Food Lion standards.

You will also help other associates, follow store procedures, and assist customers by taking orders to their cars when needed. This role emphasizes safety, accuracy, and excellent service in a busy retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service to customers.
• Greet each customer and use their name when possible.
• Unload customers' groceries from cart to belt and group cold items for easier bagging.
• Follow correct bagging procedures and proper use of bags by type.
• Scan orders and handle payment transactions per standard practice.
• Identify customers needing assistance and offer to take orders to their car.
• Maintain neat, clean work station and front end area of the store.
• Adhere to all company guidelines, policies and standard practices.

Skills

Customer service

Cashier duties

Multitasking

Communication

Education

High school graduate or equivalent

Job description

Food Lion in Oak Island, NC is seeking a Front End Associate to provide fast, friendly service at the register and front-end area. You will greet customers, handle transactions, assist with bagging, and maintain a clean work space while upholding Food Lion standards.

You will also help other associates, follow store procedures, and assist customers by taking orders to their cars when needed. This role emphasizes safety, accuracy, and excellent service in a busy retail environment.