Front End Customer Lead - Retail Service

Food Lion; Sanford (NC); On-site; USD 15,000 - 21,000; Full time

Job summary

Food Lion in Sanford, NC is seeking a front-end team member to provide fast, friendly service and maintain store standards at the front end. You will assist customers, operate the register, bag items, and support cash handling procedures to ensure a smooth checkout experience.

The role emphasizes customer engagement, accuracy, and teamwork, with responsibilities across greeting customers, processing payments, and maintaining a clean, organized front-end area.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and uses his or her name whenever possible.
• Scan customers' order and handles the payment transaction, per standard practice.
• Follow correct bagging procedures and cash handling procedures.
• Identify customers needing assistance and offers to take the customer's order to their car.
• Maintain neat, clean front-end area and report any issues.

Skills

Customer service

Cash handling

Sales

Teamwork

Education

High school diploma or equivalent

Tools

Point-of-Sale (POS) system

Cash register

Job description

Food Lion in Sanford, NC is seeking a front-end team member to provide fast, friendly service and maintain store standards at the front end. You will assist customers, operate the register, bag items, and support cash handling procedures to ensure a smooth checkout experience.

The role emphasizes customer engagement, accuracy, and teamwork, with responsibilities across greeting customers, processing payments, and maintaining a clean, organized front-end area.