Front End Customer Lead — Fast, Friendly Service

Food Lion; Staunton (VA); On-site; USD 17,000 - 21,000; Part time

Job summary

Food Lion in Staunton, VA is looking for a Front End Associate to deliver fast, friendly service at the checkout and helpers to keep the area neat and efficient. You will greet customers, handle payments, bag groceries, and assist with Take-To-Go orders as needed.

The role emphasizes accurate cash handling, scanning orders, following bagging procedures, and upholding safety and cleanliness standards in a busy retail environment.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform the technical requirements of cashier and service center.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Unload customers' groceries from cart to belt and group items for bagging.
• Check the bottom of every cart and under all baby seats for items before completing an order.
• Follow correct bagging procedures for the correct use of bags by type.
• Scan customers' order and handle the payment transaction, per standard practice.
• Follow procedures for refunds and error correction.
• Maintain accurate cash control and perform overrides when needed.
• Identify customers needing assistance and offer to take the customer's order to their car.

Skills

Effective communication

Customer service

Multitasking

Cashier skills

Age requirement

Education

High school diploma or equivalent

Job description

Food Lion in Staunton, VA is looking for a Front End Associate to deliver fast, friendly service at the checkout and helpers to keep the area neat and efficient. You will greet customers, handle payments, bag groceries, and assist with Take-To-Go orders as needed.

The role emphasizes accurate cash handling, scanning orders, following bagging procedures, and upholding safety and cleanliness standards in a busy retail environment.