Front End Customer Lead — Fast, Friendly Service

Food Lion; Newport News (VA); On-site; USD 17,000 - 21,000; Full time

Job summary

Food Lion in Newport News, VA, is seeking a Front End Associate to deliver fast, friendly service and help maintain store standards. You will greet customers, handle transactions, manage bagging, and assist with front-end tasks to ensure a smooth shopping experience.

The role emphasizes courtesy, accuracy, and teamwork, with prospects for growth and a safe, customer-oriented work environment. Applicants should be able to stand for long periods and lift light loads.

Qualifications

• High school graduate or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use his or her name whenever possible.
• Unload customers' groceries from cart to belt for easier bagging and checkout.
• Follow bagging procedures for correct bag use and efficient checkout.
• Scan orders and handle payments per standard practice.
• Assist customers and coworkers to maintain a clean, safe store front and back area.
• Perform cashier tasks when scheduled or needed and support front-end operations.

Skills

Customer service

Cash handling

Communication skills

Multitasking

Cash register

Education

High school diploma or equivalent

Tools

POS system

Cash register

Job description

Food Lion in Newport News, VA, is seeking a Front End Associate to deliver fast, friendly service and help maintain store standards. You will greet customers, handle transactions, manage bagging, and assist with front-end tasks to ensure a smooth shopping experience.

The role emphasizes courtesy, accuracy, and teamwork, with prospects for growth and a safe, customer-oriented work environment. Applicants should be able to stand for long periods and lift light loads.