Front End Customer Experience Specialist

Kroger Co.; Alamosa (CO); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Healthcare coverage

Flexible scheduling

Tuition reimbursement

Associate discounts

Job summary

Kroger Co. is hiring at the Alamosa, CO location to deliver cordial customer service and maintain a welcoming store front. You will greet customers, assist with product locations, and handle checkout procedures while upholding safety and pricing accuracy.

The role emphasizes teamwork, effective communication, and the ability to work in a fast-paced environment. Training is provided to ensure policy compliance and smooth daily operations.

Qualifications

• High School Diploma or GED.
• 6 months related experience or training; or equivalent combination of education or experience.
• Effective interpersonal and customer service skills.
• Good math skills (ability to add, subtract, multiply and divide).
• Sound judgement/decision making skills.
• Friendly, approachable/outgoing demeanor/team player.
• Ability to work in a fast paced environment.
• Good oral and written communication skills.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction.
• Provide friendly and efficient customer service by demonstrating sincerity, patience and respect.
• Greet customers and assist them by escorting them to products and loading items.
• Anticipate customer needs and resolve issues to strengthen loyalty.
• Oversee front end operations to meet sales, profit and labor goals.
• Train and coach associates on front end policies and procedures.
• Ensure pricing and signage accuracy and communicate discrepancies.
• Operate checkout equipment per company standards.
• Comply with health code regulations and report unsafe conditions.

Skills

Customer service

Team player

Communication

Math skills

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Job description

Kroger Co. is hiring at the Alamosa, CO location to deliver cordial customer service and maintain a welcoming store front. You will greet customers, assist with product locations, and handle checkout procedures while upholding safety and pricing accuracy.

The role emphasizes teamwork, effective communication, and the ability to work in a fast-paced environment. Training is provided to ensure policy compliance and smooth daily operations.