Front-End Customer Experience Specialist

Kroger; Montrose (CO); On-site; USD 31,000 - 42,000; Full time

Job summary

Kroger in Montrose, CO is seeking a Front End Associate to deliver friendly, efficient service and help customers with purchases. You will respond to questions, ring up transactions, stock and maintain cleanliness, and uphold safety standards.

The role emphasizes teamwork, accuracy, and a positive attitude in a fast-paced store environment, with opportunities to develop customer service skills and contribute to a top-notch shopping experience for the community.

Qualifications

• High School Diploma or GED required.
• 6 months related experience or training.
• Effective interpersonal and customer service skills.
• Good math skills (basic arithmetic).
• Ability to work in a fast-paced environment.
• Friendly, approachable demeanor and teamwork.
• Good oral and written communication skills.

Responsibilities

• Demonstrate teamwork to ensure customer satisfaction and a pleasant working and shopping environment.
• Provide friendly and efficient customer service at checkout and in store.
• Greet customers and assist with finding items and loading heavy purchases.
• Anticipate customer needs and respond to questions to build loyalty.
• Oversee front end to meet sales and labor goals; ensure cleanliness and safety.
• Maintain front end conditions and ensure policies are followed.
• Assist with front-end functions such as stocking, bagging, and checkout.

Skills

Customer service

Teamwork

Communication

Fast-paced environment

Math skills

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Job description

Kroger in Montrose, CO is seeking a Front End Associate to deliver friendly, efficient service and help customers with purchases. You will respond to questions, ring up transactions, stock and maintain cleanliness, and uphold safety standards.

The role emphasizes teamwork, accuracy, and a positive attitude in a fast-paced store environment, with opportunities to develop customer service skills and contribute to a top-notch shopping experience for the community.