Front End Customer Experience Leader

Food Lion; Wendell (NC); On-site; USD 17,000 - 22,000; Full time

Job summary

Food Lion in Wendell, NC is seeking a friendly Customer Service Associate to provide fast, accurate, and welcoming service at the Front End. You will greet customers by name, handle transactions, and keep the checkout area neat and efficient.

The role requires strong communication, reliability, and the ability to learn multiple tasks, including cashier duties and front-end operations. Join a team dedicated to the community’s easy, fresh, and affordable shopping experience.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center duties as required.
• Must meet minimum age requirements to perform specific job functions.
• Must meet physical requirements of the position (lifting up to 50 lbs).

Responsibilities

• Smile and provide prompt, accurate and friendly service while engaging customers to create a positive shopping experience.
• Greet each customer and use their name whenever possible.
• Maintain neat and clean front end area and assist with office procedures.
• Ensure accurate cash handling and communicate variances to the Assistant Customer Service Manager.
• Maintain knowledge of register functions and Front End accounting services.
• Report any register malfunctions and coordinate service calls.
• Ensure MVP savings center kiosk is functional and stocked.
• Perform duties as scheduled or per surge plan to support service standards.

Skills

Customer service

Effective communication

Cashier operations

Multi-tasking

Education

High school diploma or equivalent

Job description

Food Lion in Wendell, NC is seeking a friendly Customer Service Associate to provide fast, accurate, and welcoming service at the Front End. You will greet customers by name, handle transactions, and keep the checkout area neat and efficient.

The role requires strong communication, reliability, and the ability to learn multiple tasks, including cashier duties and front-end operations. Join a team dedicated to the community’s easy, fresh, and affordable shopping experience.