Front End Customer Experience Leader

Food Lion; Gordonsville (VA); On-site; USD 1,791,000 - 2,066,000; Full time

Job summary

Food Lion in Gordonsville, VA is seeking a Front End Customer Service Associate to deliver fast, friendly service and greet customers as they enter the store. You will perform cashier duties and help maintain a neat, welcoming front area.

Responsibilities include processing transactions accurately, assisting customers, and supporting the Customer Service Manager in upholding store standards. High school diploma preferred; must be able to learn multiple tasks and operate front-end equipment.

Qualifications

• High school graduate or equivalent preferred.
• Excellent communication and customer service skills.
• Willingness to learn multiple tasks and technical requirements of the job.
• Ability to perform cashier and service center tasks.
• Must meet minimum age requirements.

Responsibilities

• Provide fast, friendly service and greet customers.
• Assist customers and use their name when possible.
• Maintain neat and clean front end area and presentation.
• Process transactions accurately using cashier and POS systems.
• Report any register issues or variances to supervisor.
• Follow store procedures for deposits, receipts, and cash handling.
• Adhere to dress code and store policies.
• Support other duties as assigned by management.

Skills

Customer service

Communication skills

Multitasking

Cashier duties

Physical stamina

Education

High school diploma or equivalent

Tools

Cash register

Scanner

Lottery machine

Calculator

Computer

POS system

Job description

Food Lion in Gordonsville, VA is seeking a Front End Customer Service Associate to deliver fast, friendly service and greet customers as they enter the store. You will perform cashier duties and help maintain a neat, welcoming front area.

Responsibilities include processing transactions accurately, assisting customers, and supporting the Customer Service Manager in upholding store standards. High school diploma preferred; must be able to learn multiple tasks and operate front-end equipment.