Front End Customer Experience Lead

Food Lion; Fairview (NC); On-site; USD 26,000 - 38,000; Full time

Job summary

Food Lion in Fairview, NC is seeking a friendly Customer Service/Cashier to greet shoppers, scan items accurately, bag groceries, and maintain a clean, welcoming front end. You will promote quick, courteous service while following store procedures and the Dress Code.

You'll assist the Customer Service Manager and teammates, handle transactions, process payments, and support Go-To services when needed, all while upholding Food Lion standards for safety and customer satisfaction.

Qualifications

• High school diploma or equivalent preferred.
• Effective communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements.
• Ability to perform cashier/service center duties.
• Must meet minimum age requirements for specific functions.
• Must meet physical requirements of the position.

Responsibilities

• Smile and provide prompt, accurate, friendly service to customers.
• Greet customers and acknowledge them by name when possible.
• Scan orders, handle payments, and follow standard procedures.
• Follow bagging procedures and keep front-end area tidy.
• Assist with Go-To orders and other store tasks as needed.
• Maintain cash control and report any issues to management.
• Adhere to dress code and uniform requirements.

Skills

Effective communication

Customer service

Multitask capabilities

Cashier skills

Age requirement

Physical stamina

Education

High school diploma or equivalent

Job description

Food Lion in Fairview, NC is seeking a friendly Customer Service/Cashier to greet shoppers, scan items accurately, bag groceries, and maintain a clean, welcoming front end. You will promote quick, courteous service while following store procedures and the Dress Code.

You'll assist the Customer Service Manager and teammates, handle transactions, process payments, and support Go-To services when needed, all while upholding Food Lion standards for safety and customer satisfaction.