FRONT END/COURTESY CLERK

Fred Meyer; Brookings (OR); On-site; USD 21,000 - 23,000; Full time

Job summary

Fred Meyer in Oregon seeks a motivated bagger/courtesy clerk to deliver outstanding service, maintain a clean, welcoming store environment, and reinforce our safety standards.

You will greet customers, assist with transactions, handle multiple tender types, follow policy guidelines, and contribute to loss prevention and food safety programs.

Join a team that values respect, integrity, diversity, and safety while helping shoppers feel appreciated and supported throughout their visit.

Qualifications

• Customer service experience is required.
• Ability to handle stressful situations with composure.
• Strong effective communication skills.
• Basic math skills including counting, addition, subtraction.
• Experience as a Bagger or Courtesy Clerk is desired.
• Ability to greet, engage, and assist customers.
• Capable of handling POS transactions and various tenders.
• Follow policies, cash handling and loss prevention guidelines.
• Follow food safety regulations and safety procedures.

Skills

Customer service

Stress management

Effective communication

Basic math

Greet and assist customers

Cash handling

POS system familiarity

Coupon handling

Policy adherence

Teamwork

Safety awareness

Food safety awareness

Job description

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

Minimum

• Customer service experience
• Ability to handle stressful situations
• Effective communication skills
• Knowledge of basic math (counting, addition, and subtraction)

Desired

• Prior experience as a Bagger or Courtesy Clerk
• Greet, engage, and assist customers.
• Process customer transactions through the check lane quickly, accurately, and efficiently.
• Understand the Point of Sale (POS) system, and handle various tenders such as Cash, Checks, Credit, Debit, SNAP EBT, Offline SNAP EBT, WIC, Rain checks, complex loyalty offers, coupons and checkout procedures according to company policy.
• Understand and adhere to the company's limits on cash shortages and/or overages and work honestly and effectively to control loss.
• Understand and adhere to guidelines on restricted sale items ( i.e., alcohol, tobacco, DVDs).
• Report pricing discrepancies to the Scan Coordinator.
• Follow established policies and procedures (where applicable) for postage stamps, gift cards, and coupons.
• Stay current with present, future, seasonal and special ads.
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions, accidents, or issues and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.
• Adhere to all local, state and federal laws, and company guidelines.
• Ability to work cooperatively in high paced and sometimes stressful environment.
• Ability to manage conflict in a reasonable, nonconfrontational and cooperative manner.
• Ability to act with honesty and integrity regarding customer and business information.
• Ability to follow directions and seek assistance when necessary to resolve customer and business issues.
• Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults.
• Must be able to perform the essential functions of this position with or without reasonable accommodation.