Front End Coach: Lead Teams & Elevate Customer Experience

Walmart; Norwalk (OH); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k)

Paid time off

Tuition benefits (Live Better U)

Discounts

Job summary

Walmart in Norwalk, OH is seeking a store leadership professional to guide teams through training, feedback, and efficient store operations. You will lead change efforts, manage customer service initiatives, and drive regional performance to meet sales and profitability goals.

The role emphasizes strong financial oversight, adherence to company policies, and collaboration across levels. A focus on belonging and integrity underpins everyday leadership and store improvement efforts.

Qualifications

• Minimum college coursework: 2 years; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
• Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).
• For facilities that sell firearms, CBC and Firearms Training may apply per state requirements.

Responsibilities

• Leads and develops teams by teaching training, providing feedback, and communicating store objectives.
• Drives store financial performance by reviewing P&L, budgeting, forecasting, and controlling expenses.
• Oversees customer service initiatives and community programs to ensure a high quality customer experience.
• Ensures policy compliance and applies Open Door guidance in daily operations.

Skills

Team leadership

Customer service

Budgeting & forecasting

Analytics & data-informed

Education

Bachelor of Science in Business Management and Leadership

Job description

Walmart in Norwalk, OH is seeking a store leadership professional to guide teams through training, feedback, and efficient store operations. You will lead change efforts, manage customer service initiatives, and drive regional performance to meet sales and profitability goals.

The role emphasizes strong financial oversight, adherence to company policies, and collaboration across levels. A focus on belonging and integrity underpins everyday leadership and store improvement efforts.